DAY TWO – 6th March 2019
9.30-9.45 Chairman’s Opening Remarks

Mark McQuade, Founder, Working With Crowds Ltd


9.45-10.15 CASE STUDY:  Maximising visitor experience through quicker access and reduction of risk


James Nicholson, Senior Operations Manager, Natural History Museum


10.15-10.45 Improving security and passenger experience using automatic people counting systems and queue management solutions

Acorel is specialized in Automatic People counting solutions for 30 years now in different segments such as Public Transport, Railway, Public and commercial Areas and Airports.


In airports applications, our Counting Solutions are used at Border Control, Security Screening zones and check in areas. Although not purely related to security and safety, Passenger Counting and People Flow Management and Analysis tools can greatly improve them. The precise measurement of the number of passengers waiting at these zones and the corresponding waiting times are key information to manage the resources and efficiently process the passengers, leading to a fulfillment of the high level security requirement needed for modern airports operation. The identification, in real time, of congestion areas is also critical information for people safety in the airport. Two types of technologies are used to get this accurate and very useful information: LIDAR sensors and the 3D stereoscopic cameras.


Bruno Aulagner, Sales Manager, Acorel


10.45-11.15 Morning Break
11.15-11.45 Using group psychology to manage mass emergencies


Professor John Drury, Professor of Social Psychology, University of Sussex


11.45-12.15 Predicting the crowd: How simulation can foster proactivity for safety managers

Pedestrian simulations, when used correctly, have proven themselves invaluable time and time again. However, almost all crowd simulations take place before events and architectural projects. Data is extrapolated from history and variables are influenced by intuition. Now, with vast improvements in technology, events can, as they play out, provide live information that can be exploited by simulators. accu:rate GmbH looks to bridge the gap between the plan and the reality by taking the first steps towards real-time crowd simulation. This will provide safety managers with a prediction of the future state-of-affairs based on the current state-of-affairs. In this way, safety managers need not wait to react, but can anticipate with objective predictions and “proact”.


Alex Platt, Researcher and Software Developer, accu:rate GmbH


12.15-13.15 Lunch Break


London – A Walking City

  • London as a growing capital
  • The Mayor’s Transport Strategy to ensure London maintains its world lead status
  • TfL’s obligation under the Equality Act 2010 to ensure our streets work well for everyone, especially disabled people
  • TfL’s commitment to public health by delivering healthy streets


Faith Martin, Senior Officer – Walking, Accessibility & Urban Realm, Transport for London


13.45-14.15 How a neuroscientific understanding of natural navigation can help us design better cities


Professor Kate Jeffrey, Professor of Behavioural Neuroscience, UCL


14.15-15.00 Chairman’s Closing Remarks